// our framework
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Facilities Triage is a framework for managing commercial buildings the way a hospital manages patients: by ranking problems so you can deploy finite resources where they matter most.
The system reviews building data in real time, uses logic to identify patterns of operational significance, and communicates problems in language that is easy to interpret and act on. Facilities triage alerts are different from legacy control alarms: They close the loop between notification and action by writing a draft work order with the alert. This work order is then routed to the appropriate person for approval, letting people focus on solving problems instead of transcribing data.
// A STRUCTURAL GAP
That means 87% of properties have no way of communicating their well-being to the people responsible for maintaining them. Even buildings with a BMS often have no effective method of translating the flood of alerts they present into action.
Commercial property data typically resides across three separate islands: telemetry data, asset records, and the work order system. None of these islands are connected to each other, and some of them, such as telemetry, aren't even accessible without a BMS.
Alarms that get ignored, facility managers who don't know there's an issue until someone calls to complain, and technicians who arrive without knowing what they're supposed to fix.
// How it works
Facilities Triage relies on connecting three isolated databases:
Open-source, wireless sensor hardware that requires no proprietary wiring and no specialized commissioning, making telemetry data available from the cloud in commercial buildings of any type and size.
Automatic conversion of intelligence into properly routed, approvable work orders.
Asset records—make, model, age, service history—that give context to every alert.
Facilities triage needs building telematics to function. Affordable wireless controls and instrumentation through FTL makes this possible.
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To learn more about Facilities Triage and why America's commercial buildings need a new approach now, read “Why We Built It”.
