Become a Reseller

Turn building data into service calls.

Buildings dashboard showing portfolio metrics, active alerts, open work orders, and searchable building cards.

// RESELLER OFFER

Facilities Triage is a new category. Partner with us to introduce it.

FTL brings remote diagnostics, building intelligence, and automated work order generation together in a single platform: FTL Cloud. Purpose-built for the small-to-medium commercial buildings your team already services. Become an FTL Reseller Partner and add a controls solution to your business, without the certification expense.

//THE OPPORTUNITY

Your customers are flying blind - and so are you

Around 95% of commercial buildings in the US have no real visibility into how their equipment is performing. Facility managers find out something has failed when someone calls. After a compressor locks out. After a freezer full of inventory is already warm.

When they call you, the data you need is lacking. It’s your key account. You respond blind. That means rolling your best technicians. You can't risk sending someone who can't handle whatever's behind the wall. Your scarcest people burn time on jobs a less experienced technician could have closed. If only the work order had told them how the unit was running.

The alternative has been a full BAS installation:. And even where a BAS exists, it belongs to the customer. The contractor  holding the wrench rarely owns that system, and often can't get to the data at all. Smart thermostats sit at the other end: cheap, but blind to the equipment behind the wall. There has been nothing in the middle. That's the gap FTL fills. And the opportunity you can bring to your customers.

// RESELLER BENEFITS

A platform your customers can't get anywhere else.

FTL Cloud facility portfolio dashboard showing commercial building locations, real-time equipment status, critical and warning alerts, connected assets, and active work orders across multiple sites.

Full portfolio visibility.

Live equipment data across every account you service, in one platform. Know what's happening in every building before anyone picks up the phone.

FTL Cloud automated work order displaying HVAC diagnostic data, equipment issues, service details, priority level, and repair recommendations generated from real-time building intelligence.

Work orders that arrive with context.

Every job comes with a full picture of how the equipment has been running. Dispatch based on what the job actually requires, not the worst case.

FTL Cloud diagnostic report showing automated HVAC fault analysis, equipment performance trends, temperature data, and corrective maintenance recommendations generated from real-time building monitoring.

The right technician for the job.

A less-experienced tech can arrive fully briefed and consult a senior technician over the same live data - without sending the senior tech to site. You get more from the team you already have.

FTL Facilities Triage workflow showing early fault detection, intelligent alert triage, automated work order creation, and first-visit repairs that reduce downtime and improve technician efficiency.

Fewer callbacks, more billable hours.

When the repair is done with full context, it's done right the first time. Callbacks fall, and the hours you were absorbing become hours you can bill.

FTL Cloud organizations dashboard displaying service providers, customers, building portfolios, and operational data management within a commercial facilities intelligence platform.

Your data, always.

Unlike other control systems, you're never locked out of your own visibility. The platform travels with you from job to job.

FTL partner relationship diagram showing the overlap between service partners and their clients, with FTL positioned at the center delivering shared building intelligence and facilities triage solutions.

Your customer, your terms.

As an FTL Reseller Partner, you bring the platform to market under your own commercial terms.

// Partner Program

You're not alone.

FTL supports resellers across the full sales and service lifecycle, from your first pitch to ongoing customer management.

Here's what comes with the program:

  • Hardware and software subscriptions at wholesale prices, fixed for the first year of your Reseller Agreement
  • Online technician training, completable before your first installation
  • Joint sales support on your first customer opportunities
  • Marketing materials and regular pipeline reviews
  • Customer account and site onboarding support
  • Tier 2 technical escalation for platform, device, and data issues
  • A platform that keeps improving: FTL continuously develops the cloud software for both service providers and facility managers

// The Process

Five steps to your first sale.

Exploded-layer diagram illustrating the FTL platform architecture, showing the relationship between the software intelligence layer and the underlying facilities data infrastructure.

01

Sign the reseller agreement.

FTL's standard agreement covers pricing, territory, exclusivity, and mutual obligations. Straightforward to execute.

02

Complete technician training.

At least one technician on your team completes FTL's online training before your first hardware installation.

03

Place your initial stocking order.

Your opening hardware order puts inventory on hand so you're ready when the first customer opportunity lands.

04

Identify your first customers.

FTL and your team will run a pipeline review together to align on early targets and make sure you're set up to move quickly.

05

Sell, install, and onboard.

FTL is available for joint sales calls on your first opportunities. Your technicians handle installation. Your customers get a live, running system.

Ready totalk?

If you want a real commercial conversation, Dave is the right person. Book a call and let's find out if the fit is there.